Experienced Drivers and Insured Limo Service Vehicles
- Drivers are properly licensed and undergo a full screening process inclusive of background and employment history checks.
- Drivers are constantly evaluated on post-ride survey scores, technology usage, on-time performance and more.
- Vehicles are fully insured and regularly inspected to ensure that all maintenance standards are met.
- Airport Shuttle Italy holds a $5 million Public Liability Insurance plan to cover passengers when they are in the backseat of one of our cars.
Airport Pickup Service
- Our teams use industry-leading technology to continuously monitor traffic reports, ride activity and flight status updates.
- Airport pickup service ride details are proactively adjusted to ensure on-time pickups for our customers. We back this up with our on-time guarantee policy.
Global Call Centers
- Specially trained agents, in Italy, US and Europe, respond to calls and emails 24/7.
- Integrated smart technology ensures 90% of all calls are answered in 20 seconds or less.